This guide walks you through installing and setting up the ReliaRing app on an iPhone or iPad so you can make and receive business calls from your Apple device.
What you need
- An iPhone or iPad running iOS 14 or later.
- Your ReliaRing sign-in (the email and password you use for the portal).
- A Wi-Fi or cellular data connection.
Step 1: Install the app
- Open the App Store on your device.
- Search for ReliaRing.
- Tap Get to download and install the app.
(You can also open the Apps page on reliaring.com from your phone and tap the download link, which sends you to the App Store.)
Step 2: Sign in
- Open the ReliaRing app.
- Enter your email and password and tap sign in.
- If your account uses single sign-on (SSO) or two-step verification, complete that prompt as usual.
Step 3: Allow permissions
When the app asks, tap Allow for each of these — they're what make calling work:
- Microphone — so callers can hear you.
- Notifications — so incoming calls and messages alert you, even when the app is closed. This is the most important one for not missing calls.
- Contacts (optional) — so you can dial people from your address book.
If you tapped "Don't Allow" by mistake, you can fix it later in your device's Settings → ReliaRing and switch the permission back on.
Step 4: Make a test call
Place a quick call to your own mobile or a colleague to confirm:
- The other person hears you clearly.
- Your business number shows as the caller ID (not your personal number).
Troubleshooting first-run issues
- Calls don't ring when the app is closed? Turn on Notifications for ReliaRing in Settings → ReliaRing → Notifications, and make sure Focus/Do Not Disturb isn't silencing them. See Push Notifications for Mobile Calls and Messages.
- Callers can't hear you? Confirm Microphone access is allowed in Settings → ReliaRing.
- Can't sign in? Double-check your email and password by signing in to the web portal first.
For the best experience, keep the app updated from the App Store — updates include call reliability improvements.
Next: learn the calling basics in Making and Receiving Calls on the Mobile App.