Line verification
Know your lines are always up.
Automated phone line testing that emails you when a line fails. Monitor every number in your business — no VoIP subscription required.
Standalone product. No VoIP required.
Tests run on your schedule. Failures reach you by email.
We call your lines on schedule, run verification tests, and alert you the moment something fails.
Last scheduled run
- (587) 555-0100Answered
- (587) 555-0101Answered
- (587) 555-0102No answer — alert sent
- (587) 555-0103Answered
3 pass · 1 fail
- 01
Add your numbers
Enter any phone numbers you want to monitor — landlines, mobile, toll-free, or VoIP.
- 02
Define test criteria
Set what counts as a pass: the line answers, your phone menu responds to a keypress, audio quality stays above the level you choose.
- 03
Set your schedule
Choose hourly, daily, or weekly testing. Run manual tests anytime.
- 04
Get alerted when one fails
A failed test sends an email to the contacts you choose, with what failed and when.
What a test actually checks.
Every call is measured, not just placed. The result tells you whether the line answered, whether it behaved, and how it sounded.
- Scheduled automated testing
- Configure hourly, daily, or weekly test schedules. The system calls each number and runs your configured verification criteria automatically.
- Failure alerts by email
- When a test fails you get an email with the detail — which number, what failed, and when. Nothing to poll and nothing to watch.
- Audio quality metrics
- MOS scores, jitter, latency, and packet loss measured on every call. Historical trending shows degradation before your callers notice.
- Phone menu testing
- Check that your phone menu answers correctly. The test presses a key the way a caller would and confirms it reaches the option you expect.
- Detailed audit logs
- Every test, result, and alert is logged with timestamps and full context. Exportable reports for internal audits and regulatory requirements.
Built for teams where every call matters.
A dead line is not an IT problem. It is a booking nobody made and a customer who called somebody else.
Call centres
Verify agent lines before every shift. Catch failures before they impact customers or SLAs.
Healthcare
Know that emergency and patient lines are reachable, and keep a record of when each one was last checked.
Financial services
Compliance verification for recorded lines. Audit trails that satisfy regulators.
Retail chains
Multi-location phone monitoring. Know instantly when a store line goes down.
Plans
Simple, transparent pricing.
No contracts, no hidden fees. Pay for the tests you need. All prices in CAD.
Basic
For occasional monitoring
$22/CAD/mo
10 tests included
$2.00/test overage
- IncludedEmail notifications
- IncludedScheduled tests
- Not includedAudio quality metrics
- IncludedPhone menu testing
- IncludedIncluded audit logs
- Not includedREST API access
- IncludedEmail support
Standard
Most popularMost popular for businesses
$55/CAD/mo
50 tests included
$2.00/test overage
- IncludedEmail notifications
- IncludedScheduled tests
- Not includedAudio quality metrics
- IncludedPhone menu testing
- IncludedIncluded audit logs
- Not includedREST API access
- IncludedPriority support
Professional
For high-volume monitoring
$110/CAD/mo
1000 tests included
$2.00/test overage
- IncludedEmail notifications
- IncludedScheduled tests
- Not includedAudio quality metrics
- IncludedPhone menu testing
- IncludedIncluded audit logs
- Not includedREST API access
- IncludedPriority support
Monitoring more numbers than Professional covers?
Tests beyond your plan's allowance are billed per test at the rate shown on each plan. If you are running well past 1,000 tests a month, talk to us and we will work out what makes sense.
Common questions.
What is line verification?
Line verification is an automated service that calls your phone numbers on a schedule to confirm they are working. It checks that the line answers, spots when a call lands in voicemail, presses a key to test your phone menu, and measures the audio quality of the call.
How does automated testing work?
You set up a test with your phone number and what counts as a pass — the line answers, your phone menu responds to a keypress, audio quality holds up. The system then calls that number on your schedule and reports the results. If a test fails, you get an email.
What happens when a test fails?
When a test fails, the system automatically retries based on your configuration (up to 5 attempts with exponential backoff). If all retries fail, an email notification is sent to your configured contacts with detailed information about the failure.
Can I integrate with my existing systems?
Not yet through an API — that is on the roadmap and is not available on any plan today. Alerts arrive by email, and every test result is exportable from the dashboard, so you can feed them into a ticketing or reporting system that way.
Is this a standalone product?
Yes, Line Verification is a standalone product that does not require any other ReliaRing subscriptions. You can start monitoring your phone numbers without signing up for our VoIP or other services.
What phone numbers can I monitor?
You can monitor any North American phone number — landlines, mobile phones, toll-free numbers, or VoIP lines. The numbers do not need to be hosted with ReliaRing.
How often can I run tests?
Every plan supports hourly, daily, or weekly schedules — the plan sets how many tests are included each month, not how often you can run them. You can also trigger a test by hand at any time from the dashboard.
What audio quality metrics do you measure?
We measure MOS (Mean Opinion Score), jitter, packet loss, and latency on every test call, on every plan. Historical trending is included too, so you can catch quality degradation before it reaches your callers.
Stop finding out from customers.
Know your lines are up before the first call of the day. Start monitoring in minutes.
No VoIP subscription required. Standalone product. .