ReliaRing account deletion
Request account and data deletion on the web
You do not need the mobile app to start or cancel a deletion request. Sign in below and ReliaRing will verify your permission for the exact organization account you selected.
Administrator permission
Only an active administrator for the selected organization can delete that organization and its shared service data.
Two confirmations
The administrator must confirm both their email address and the selected organization name.
30-day grace period
The account remains available while deletion is pending. An administrator can cancel during this period.
Deletion and retention
Operational data is erased after the grace period, on the schedule published in our Privacy Policy. Records the law requires us to keep are restricted and retained separately.
What is kept, and for how long
Once the 30-day grace period ends, operational data — call detail records, voicemail, call recordings, messages, and faxes — is erased from our active systems on the retention schedule published in our Privacy Policy, and remaining copies age out within 90 days of closure.
Records we are legally required to keep — billing, invoice and tax records, telecommunications records, and fraud-prevention or legal-hold records — are restricted from ordinary use and retained for the balance of their retention period, up to seven years for billing and tax records, then purged. Deleting an account does not shorten a retention period the law sets.
Start a deletion request
- Sign in to your ReliaRing web account.
- Select the organization you intend to delete.
- Review the permission and retention notice.
- Confirm your email and organization name, then submit.
Not an organization administrator? Contact your administrator to remove your access, or email privacy@reliaring.com for a personal-data request that does not delete the shared organization.