ReliaRing
AI-Powered Reception

Your AI Receptionist Never Takes Coffee Breaks

Answer calls with an AI that knows your business and your hours, answers questions from your knowledge base, takes a message, and puts callers through to a person.

✓ Builds its knowledge base from your website ✓ Comes with its own phone number ✓ Forward your existing line to it

A call, start to finish

What the caller hears when nobody is at the desk

Caller: “Hi, I’d like to talk to someone about a consultation.”

Receptionist: “I can put you through to the consultation team now, or take your name and number and have them call you back. Which would you prefer?”

Caller: “A callback is fine.”

Receptionist: “Got it. What’s the best number for them to reach you on?”

  • The caller is offered a transfer first, not a voicemail beep
  • The message is written down and lands in your inbox
  • It arrives with a callback number and an urgency level

More Than Just Voice Recognition

Our AI doesn't just understand words—it understands your business and your customers.

Natural Conversation

Holds a spoken back-and-forth conversation instead of walking callers through a keypad menu.

  • Understands what the caller is asking for
  • Responds in natural language
  • Handles interruptions gracefully
  • Transfers to a person when needed

Custom Business Knowledge

Built from your website, the documents you upload and the questions and answers you add.

  • Imports your services, hours and FAQs from your website
  • Reads the PDF and Word documents you upload
  • Answers company-specific questions from that knowledge base
  • Greeting, tone and after-hours message are yours to edit

Takes a Message

Captures who called and what they wanted when it cannot answer, so nothing is lost.

  • Writes down what the caller wants passed on
  • Notes who the message is for
  • Captures a callback number
  • Marks the message low, normal or high urgency

Transfers to a Person

Hands the caller to a destination you configure, and offers to take a message if it cannot get through.

  • Matches what the caller asks for to a destination
  • Reaches an extension, a contact, or an external number
  • Says so when the caller asks for someone who is not set up, and offers the destinations you do have or to take a message
  • After the number of failed transfers you set, or when a failed transfer leaves the caller frustrated, sends the call to your route of last resort if you set one

See It In Action

Examples of the kinds of calls the assistant can handle on its own.

Medical Practice
Customer calls:
"Patient calls after the clinic has closed"
AI responds:
"We're closed right now — the clinic opens again tomorrow at 9 AM. I can take your name and number and have the front desk call you back first thing."
✓ Result: Message taken with a callback number, front desk notified
Law Firm
Customer calls:
"Potential client asks about a consultation"
AI responds:
"I can put you through to the intake team now, or take your details and have them call you back. Which would you prefer?"
✓ Result: Caller put through to intake, or a message left with their details
Real Estate
Customer calls:
"Buyer inquiring about a property"
AI responds:
"I can tell you what the office has given me about its listings and viewing hours. For anything else on that property, I can put you through to the listing agent now, or take your details and have them call you back — which would you prefer?"
✓ Result: Caller put through to the agent, or a message left for them

Security & Data Handling

Calls reach your AI receptionist over encrypted connections, and access to its data is controlled by role. Here is where its data goes.

Encryption in Transit
TLS 1.2/1.3 in transit
Access Controls & Audit Logs
Role-based access with audit trails
Where Your Data Goes
Call media is handled in Canada; speech recognition and AI responses are processed by US-based AI providers

Ready to Never Miss Another Call?

Give it your website address and it builds its first knowledge base for you. Review, assign a number, and it starts answering.

✓ No setup fee ✓ Cancel and the plan runs to the end of the billing period