How Can We Help You Today?
Get answers, find guides, or talk to our support team. We're here to make sure your phone system works perfectly.
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Live Chat
Online now • 2min response
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Detailed help • 4hr response
Documentation
Setup guides and tutorials
Popular Help Topics
Quick access to the most common questions and guides.
Getting Started
Features & Settings
Frequently Asked Questions
The questions we get asked most often (with honest answers).
How quickly can I get set up?
Most customers are up and running in under 15 minutes. You get a phone number instantly, and our AI receptionist works right away with basic settings. Advanced customization can be done later.
Do I need to buy special equipment?
Nope! ReliaRing works with your existing smartphones, computers, and desk phones. We do sell certified hardware if you want the premium experience, but it's totally optional.
Can I keep my existing phone number?
Absolutely! We can port your existing business number at no extra charge. The process typically takes 1-3 business days, and we handle all the paperwork.
What happens if my internet goes down?
Your calls automatically forward to your mobile phone or any backup number you choose. Your business stays connected even if your office internet has issues.
Is there a contract or commitment?
No contracts, ever. You can cancel anytime with 30 days notice. We believe in earning your business every month, not locking you in.
How does the AI receptionist work?
Our AI learns about your business and can handle common questions, schedule appointments, and qualify leads. It sounds natural and can transfer to humans when needed. Setup takes just a few minutes.
Self-Service Resources
Everything you need to get the most out of ReliaRing.
Support Hours
Critical issues? Call anytime - we have 24/7 emergency support for system outages.
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Live Chat
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Still Need Help?
Our support team is here to help. We're real humans who actually know how the system works.