ReliaRing System Status

Real-time status and performance metrics for all ReliaRing services.

All Systems Operational

Service Status

Voice Calling

Inbound and outbound voice calls

Operational

99.98% uptime

AI Receptionist

AI-powered call handling and routing

Operational

99.97% uptime

SMS Messaging

Business SMS and messaging services

Operational

99.99% uptime

Mobile Apps

iOS and Android mobile applications

Operational

99.95% uptime

Desktop Apps

Windows and macOS desktop applications

Operational

99.96% uptime

Voicemail & Transcription

Voicemail recording and AI transcription

Operational

99.98% uptime

Call Analytics

Call reporting and business analytics

Operational

99.94% uptime

Integrations

Third-party business tool integrations

Maintenance

99.91% uptime

Performance Metrics

Average Response Time

127ms

API response time (30-day average)

Call Success Rate

99.97%

Successful call completion rate

Overall Uptime

99.96%

System availability (30-day average)

Active Customers

10,247

Businesses currently using ReliaRing

Recent Incidents & Maintenance

Scheduled Maintenance - Integration Platform Upgrade

Scheduled

We will be upgrading our integration platform to improve performance and add new features.

December 16, 2024 • 2:00 AM - 4:00 AM EST

Updates:

2:00 AM EST

Maintenance window has begun. Integration services may experience intermittent issues.

Resolved - Brief Call Quality Issues in Central US

Resolved

Some customers in the Central US region experienced degraded call quality for approximately 12 minutes.

December 14, 2024 • 11:23 AM EST

Updates:

11:35 AM EST

Issue has been fully resolved. All services are operating normally.

11:28 AM EST

We have identified the root cause and are implementing a fix.

11:23 AM EST

We are investigating reports of call quality issues in the Central US region.

Resolved - API Rate Limiting Issues

Resolved

Third-party integrations experienced higher than normal latency due to API rate limiting.

December 12, 2024 • 3:45 PM EST

Updates:

4:12 PM EST

All API services are now operating normally. Rate limits have been optimized.

3:45 PM EST

We are investigating reports of slow API responses affecting integrations.

Stay Informed About Service Status

Get notified about planned maintenance and any service interruptions via email or SMS.

You can also follow us on social media for real-time updates.

Service Level Agreement

99.9%

Uptime Guarantee

For all voice services

<1hr

Critical Response

For service-affecting issues

24/7

Monitoring

Continuous system monitoring