Rates
Every rate, in the open.
Shown in CAD. No setup fee, no contract, no negotiated floor you failed to ask for. Cancel in the portal whenever you like.
Cloud Phone pricing
Solo
One line, one number, everything you need to answer the phone
1 user included · 300 pooled minutes
Extra users $12.99/mo each, up to 3. Then 2.8¢/min per minute.
- 1 phone number
- Extensions, voicemail and call forwarding
- Not includedCall recording
- Not includedAuto-attendant (phone menu)
- Not includedCall queues
- Not includedMicrosoft Teams integration
- 5GB recording and voicemail storage
Starter
For a small team sharing one pool of minutes
3 users included · 1,200 pooled minutes
Extra users $12/mo each, up to 10. Then 2.8¢/min per minute.
- 2 phone numbers
- Extensions, voicemail and call forwarding
- IncludedCall recording
- IncludedAuto-attendant (phone menu)
- Not includedCall queues
- Not includedMicrosoft Teams integration
- 25GB recording and voicemail storage
Professional
Most popular — a growing team, one bill
10 users included · 4,000 pooled minutes
Extra users $10.9/mo each, up to 25. Then 2.8¢/min per minute.
- 4 phone numbers
- Extensions, voicemail and call forwarding
- IncludedCall recording
- IncludedAuto-attendant (phone menu)
- IncludedCall queues
- Not includedMicrosoft Teams integration
- 50GB recording and voicemail storage
Business
An established business with a real switchboard
25 users included · 9,000 pooled minutes
Extra users $9.56/mo each, up to 50. Then 2.8¢/min per minute.
- 8 phone numbers
- Extensions, voicemail and call forwarding
- IncludedCall recording
- IncludedAuto-attendant (phone menu)
- IncludedCall queues
- IncludedMicrosoft Teams integration
- 100GB recording and voicemail storage
Enterprise
Large teams, pooled across the whole organisation
50 users included · 16,000 pooled minutes
Extra users $8.98/mo each, up to 250. Then 2.8¢/min per minute.
- 15 phone numbers
- Extensions, voicemail and call forwarding
- IncludedCall recording
- IncludedAuto-attendant (phone menu)
- IncludedCall queues
- IncludedMicrosoft Teams integration
- 250GB recording and voicemail storage
Minutes pool across the whole account rather than being stranded per person, so a team where only some people are on the phone pays for the business, not for every seat. Text messages are charged per message on every plan.
Questions about the bill.
You add funds to your wallet and usage is deducted in real-time. No surprise bills at month-end. Top up manually or set auto-refill at a threshold you choose. Unused balance never expires.
Absolutely! Mix and match any combination — use SIP Trunking for your PBX, add ReliaFax for document handling, and use ReliaForward for personal number privacy. All managed from one dashboard.
Each plan includes a monthly credit pool. Email draws 1 credit per recipient, SMS draws 4 credits per 160-character segment, and voice draws 2 credits per 30 seconds of connected call time, rounded up. An unanswered call costs nothing. Once the pool is spent, further sends bill at your plan's per-credit rate rather than stopping. The estimator on the ReliaAnnounce page runs the same arithmetic our billing does.
E911 is included at no extra cost with every ReliaRing license — both User and Shared Space. Each user can register up to 10 addresses, and Shared Space devices (lobby phones, conference rooms) get their own E911 endpoint included in the license. For SIP Trunking, each trunk includes 1 free E911 location. Additional trunk locations are $2.95 CAD / $2.25 USD per month — and several numbers can share the same E911 location. Every location gets E911 service that meets Canadian (CRTC) and US (FCC) emergency-calling requirements.
Yes. SIP Trunking has built-in volume discounts on committed channels: 10% off at 10+ channels, 20% off at 50+ channels, 30% off at 100+ channels. For larger deployments across any product, contact our sales team for custom pricing.
Your account is set to one currency at signup (CAD for Canadian businesses, USD for US businesses). Each currency has its own price list, set close to the prevailing exchange rate rather than converted at checkout — so the figure you see is the figure you are billed.
No setup fees, no activation fees, no contracts, no hidden charges. Month-to-month service, cancel anytime. What you see is what you pay.
Sign up for free, add funds to your wallet, and activate your first service. Setup is self-serve, with no hardware to install. Need help? Our support team can guide you through it.
Add funds, or start on trial.
Metered services draw from a prepaid wallet you top up yourself. Flat-rate plans bill monthly. Either way, you can watch it accrue in real time.