Emergency Services (911)
Registering your address for 911, keeping locations up to date, emergency alert notifications, and testing your setup safely.
7 articles
Articles in Emergency Services (911)
Testing Your 911 Setup Safely with 933
Never dial 911 to test. Instead, dial 933 to hear your registered address read back to you and confirm your emergency setup is working.
How 911 Works on an Internet Phone Service
Calling 911 on a business internet phone is different from a traditional landline. Learn how it works, the limitations you must understand, and why we ask you to register an address.
Registering and Updating Your 911 Address
Add your emergency address, check that it validates, and connect each phone number and device so 911 calls reach the right location.
Moving Offices: Updating Your 911 Location
When you move or open a new location, your 911 address must move with you. Learn what to update, why the law requires it, and how to confirm the change.
911 for Numbers You Keep with Another Provider
Our standalone E911 product registers 911 service for numbers that live on another provider — so your emergency address stays accurate even when your calling does not run through ReliaRing.
Kari's Law: Alerting Your Team When Someone Dials 911
Set up notification groups so your front desk or security team is alerted the moment anyone on your system dials 911 — a requirement of Kari's Law.
Which ReliaRing Products Need 911 Setup
Some ReliaRing products let you place phone calls, so they need a 911 address on file. Others do not place voice calls at all. Here is a simple breakdown.