ReliaRing is a family of business communication services. You can use just one, or mix several together on the same account. This guide explains what each one does in plain language and points you to a help category to learn more.
Not sure where to start? Most businesses begin with ReliaRing (the cloud phone system) and add other services as they grow.
Talk to your customers
ReliaRing — cloud phone system
Your complete business phone system in the cloud. Make and receive calls from a web browser, a mobile app, or a desk phone. Includes extensions, voice menus (auto-attendant), ring groups, call queues, voicemail, business hours, video meetings, and texting. If you want a full phone system, this is it. Learn more: ReliaRing help
AI Receptionist — add-on to ReliaRing
An automated assistant that answers your phone, greets callers, and routes them or takes messages, so no call goes unanswered. It is an add-on that works alongside your ReliaRing phone system. Learn more: AI Receptionist help
Connect systems you already have
ReliaTrunk — SIP trunking
Connects your existing phone system or platform to the public phone network through ReliaRing. This includes Microsoft Teams Direct Routing (make and receive outside calls in Teams) and Webex Calling. Best for businesses that already run their own phone platform and just need reliable calling behind it. Learn more: ReliaTrunk help
Special-purpose services
ReliaFax — online fax
Send and receive faxes without a fax machine. Send from your browser or by email, and receive faxes straight to your inbox. Billed per page. Learn more: Fax help
ReliaForward — call-forwarding numbers
A simple virtual number that forwards incoming calls to any phone you choose. Each forwarding number has one plan, and you only pay for the minutes you use. Learn more: Call forwarding help
ReliaAnnounce — mass notifications
Reach many people at once by voice, text, and email — useful for alerts, closures, and reminders. Includes contact groups, pre-written messages, delivery and acknowledgement reports, and built-in consent management. Learn more: ReliaAnnounce help
ReliaVerify — automatic line monitoring
Automatically places scheduled test calls to phone lines you care about and alerts you if one stops working, so you find out before your customers do. Learn more: Line verification help
E911 — emergency-address registration
Registers a street address for 911 with numbers you keep at another provider. Choose this if you do not need a phone system from us but still need proper 911 location registration for your numbers. Learn more: Emergency services help
Quick comparison
| If you want to… | Use |
|---|---|
| Replace your business phone system | ReliaRing |
| Auto-answer and route calls | AI Receptionist |
| Add calling to Teams, Webex, or your own platform | ReliaTrunk |
| Send and receive faxes online | ReliaFax |
| Forward a number to any phone | ReliaForward |
| Send bulk voice/text/email alerts | ReliaAnnounce |
| Get alerted when a line goes down | ReliaVerify |
| Register 911 for numbers kept elsewhere | E911 |
A note on 911
Voice 911 dialing works with ReliaRing, ReliaTrunk (including Teams and Webex Calling), and the standalone E911 product. ReliaFax, ReliaForward, and ReliaVerify cannot place voice 911 calls. See Emergency services help for details.
Still not sure?
You can subscribe to more than one service and manage them all from a single account. From your dashboard, the Grow Your Business section shows services you have not added yet, each with a Learn More link. You can also contact support and we will help you choose.