ReliaAnnounce is a mass-notification tool. It sends the same message to a whole list of people at once — by voice call, text message, and email — so you can reach everyone in minutes instead of dialing one number at a time.
What people use it for
- Schools and childcare — snow days, closures, early dismissals, event reminders.
- Utilities and municipalities — outage alerts, water advisories, service interruptions.
- Businesses and teams — staff call-outs, shift coverage, safety alerts, appointment reminders.
- Communities and clubs — meeting reminders, weather warnings, general updates.
If you regularly need to tell a group of people something quickly, ReliaAnnounce is built for it.
Three ways to reach people
Every notification can go out on one or more channels at the same time:
- Voice — an automated phone call that reads your message aloud.
- SMS — a text message.
- Email — a branded email.
You pick the channels; each contact receives it on whichever methods they have provided.
How it fits together
- Contacts — the people you want to reach, and how (phone, mobile, email).
- Groups — lists of contacts, like "All Parents" or "Night Shift."
- Coded messages (optional) — pre-written messages you can reuse.
- Send — choose a group, write or pick a message, choose channels, and send now, schedule, or save a draft.
- Reports — see who received it and who acknowledged it.
Plans and credits
ReliaAnnounce is credit-based: each message you send uses credits, and every plan includes a monthly credit allowance and a contact limit. Plans step up from Starter to Team, Business, Pro, and a custom Enterprise tier. See current allowances and pricing on the plan cards in Announcements → Overview.
An account admin turns ReliaAnnounce on by choosing a plan. If you do not see the option to enroll, ask an admin on your account.
Your sending number is included
To send voice and text notifications you need a sending number, and your first one is included. A single toll-free number covers both the US and Canada. See Announcements → Sending Numbers and the sending-numbers article.
Built-in compliance
Reaching a lot of people comes with rules. ReliaAnnounce helps you stay on the right side of them: it tracks consent, honors opt-outs automatically, and can require recipients to acknowledge important messages. Emergency alerts are treated differently from marketing — see the article on message purposes.
Get started
- Set your brand once in Announcements → Settings.
- Add a sending number in Announcements → Sending Numbers.
- Add contacts and put them in a group.
- Go to Announcements → Send.