Core products
Six products that cover your entire telecom stack
ReliaRing
Cloud Phone System
The whole phone system: a four-digit extension for every person, ringing their desk phone, their browser and their mobile together.
- An extension per person, on desk phone, browser and mobile
- Phone menus, ring groups and call queues
- Voicemail transcribed to text and emailed to you
- Video meetings for up to 6 people, on the same account
- A booking page customers use to pick an appointment slot
ReliaTrunk
SIP Trunking
Connects the phone system you already own to the public phone network. Pay-as-you-go or committed channels, automatic carrier failover, and Teams and Webex calling built in.
- Pay-as-you-go or committed channels
- Automatic failover between carriers
- Microsoft Teams Direct Routing
- Cisco WebEx BYOC calling
- Number porting from any carrier
ReliaForward
Number Forwarding
Route any phone number to the phone that should ring. Time-of-day rules, simultaneous and sequential ring, and busy/no-answer failover.
- Forward to any phone number
- Time-of-day and day-of-week rules
- Simultaneous and sequential ring
- Busy and no-answer failover
- Voicemail-to-email
ReliaFax
Cloud Fax
Send and receive faxes as PDFs. No fax machines, no phone lines, no toner. Just email or dashboard.
- Fax to/from email as PDF
- Dedicated fax numbers per user or location
- Searchable fax archive
- HTTPS API for programmatic faxing
ReliaVerify
Line Verification
Automated phone line testing and monitoring. Know when a line goes down before your customers do.
- Scheduled and on-demand line testing
- Audio quality and keypad-response checks
- Instant alerting on failures
- Historical test reporting
- API access for custom monitoring
ReliaAnnounce
Mass Notification
One message out by voice, SMS, and email at once — with a record of who acknowledged it.
- Voice, SMS and email in a single send
- Press-1 and reply acknowledgement
- Notification groups by site, shift, or role
- Trigger a send by phone with dial-in
- CASL and TCPA consent, quiet hours, and STOP handling
Feature guides
Read up on any single feature
Each page covers one capability in plain language — what it does, how you set it up, and where the limits are.
- Call routing & managementRing groups, queues, phone menus, transfers and after-hours rules.
- Voicemail to textMessages transcribed and emailed with the recording attached.
- Browser & mobileYour extension in the browser today, mobile apps on the way.
- Analytics & reportsCall volume, per-person activity, sentiment and saved reports.
- Number forwardingSend a number to any phone, on your schedule and your rules.
- Number portingBring the number your customers already know with you.
- International numbersNumbers in 95+ countries and per-minute international calling.
- Security & data residencyEncryption, access control, audit logs and Canadian hosting.
Platform capabilities
The features that come standard across every product
Every ReliaRing product is managed from one dashboard, reports on the same call records, and carries the same security controls. No feature tiers, no upsells for basics.
- One dashboard for every product and location
- Call analytics and usage reports you can save and re-run
- Number porting from your current provider, with a guided wizard
- Call recording you switch on, with searchable transcripts
- Voicemail transcribed to text and emailed to you
- A phone in your browser — nothing to install
- Video meetings for up to 6 people, on the same login
- A booking page customers use to pick an appointment slot
Integrations
Works with the tools you already use
Direct Routing for Teams and WebEx, SSO with major identity providers, SCIM for automated user provisioning, and a full REST API for everything else.
More integrations coming soon. Need something specific? Let's talk.
Security
Enterprise-grade security comes standard
Call Encryption
Nobody can listen in on the wire, whether your team is in the office or on hotel Wi-Fi. Calls use TLS 1.2/1.3 for signalling and SRTP for the audio.
SSO & Access Control
SAML and OIDC single sign-on with Entra ID, Google, and Okta. Role-based access controls with granular permissions.
Audit Logging
Complete audit trail for every call, configuration change, and user action. Exportable for compliance reviews.
Canadian Data Residency
Your data stays in Canada. Everything is hosted in two Microsoft Azure Canadian regions, Canada Central and Canada East.
SCIM Provisioning
Automated user lifecycle management from your identity provider. Users created, updated, and deactivated in sync.
API Authentication
API keys with scoped permissions, webhook signing for payload verification, and token-based session management.
Why ReliaRing
Built different, priced fairly
A Canadian telecom company operating since 2008, behind a platform that's transparent about what it does and what it costs.