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Healthcare Industry Solution

Secure Phone System for Healthcare Providers

Secure, encrypted communication solutions designed specifically for medical practices, clinics, and healthcare organizations. Protect patient privacy while improving care coordination.

Encrypted communications • Role-based access controls • Comprehensive audit logging

Built for Healthcare Communication

Every feature is designed with healthcare workflows and compliance requirements in mind, ensuring secure and efficient patient care coordination.

Encrypted & Secure

Encrypted call transport, recordings encrypted at rest in Canada, and audit trails covering every access and deletion.

On-Call Emergency Line

Dedicated emergency numbers that route to on-call providers at any hour, with automatic failover and escalation.

Patient-Friendly Menus

Recorded or spoken menus that route callers to the right clinic, department or on-call line without a receptionist.

Multi-Location Support

Unified communication across multiple clinics, hospitals, and remote healthcare providers.

Critical Call Routing

Give the urgent line its own number or menu option, routing to a ring group that tries each on-call provider in turn.

Healthcare-Grade Security

We understand that patient privacy is non-negotiable. Our healthcare solution provides comprehensive encryption, access controls, and audit logging to help protect sensitive communications.

Call Encryption
Encrypted (TLS/SRTP)
Data Encryption
AES-256 at Rest
Audit Trails
Complete
Access Controls
Role-Based
Data Retention
Configurable
Infrastructure
Canadian Hosted
Canadian Data Residency
All data hosted in Canadian Azure data centers with geo-redundant backups and private database endpoints.

Healthcare Benefits

Browser-phone calls can be recorded, and recordings are encrypted at rest in Canadian storage
Voicemail transcription in six languages
Night-service routing for calls outside clinic hours
A menu option that sends refill calls straight to the right line
Ring groups so a busy front desk does not drop a call
After-hours calls routed to the on-call provider in turn

Solutions for Every Healthcare Setting

Medical Practices

Solo practitioners and group practices managing patient communications with privacy in mind.

A menu option per call type — booking, refills, results
After-hours emergency routing to the on-call provider
Voicemail transcribed and emailed to the right person
Role-based access to call records

Dental Offices

Dental practices handling booking calls, insurance questions, and patient follow-up.

Ring groups so booking calls reach any free receptionist
A separate line and menu option for dental emergencies
Night-service routing outside surgery hours
Voicemail transcription to email

Mental Health Clinics

Behavioural health providers with sensitive patient communication needs.

A dedicated number and menu option for urgent calls
Sequential ring down the on-call provider list
Role-based access limiting who can open a recording
Confidential voicemail boxes per provider

Specialty Practices

Specialised practices with their own call workflows across several providers.

A direct extension for every provider
Menu routing to the right specialty line
Business-hours schedules set per location
Audit logging of who accessed what, and when

Ready to Improve Your Healthcare Communication?

Discover how ReliaRing helps healthcare providers with secure, encrypted patient communication and care coordination.

Encrypted communications • Free security consultation • No setup fees